UDA provides a fast track to feed issues directly to their development staff. It makes life so much easier when speaking to someone who genuinely understands the product and is not just reading off a customer service script. The most serious of these issues was actually a limitation of QuickBooks and not a Construction Suite issue but all the same this was given the same level of attention and resolved quickly.
Uda construction suite vs online professional#
Customer Support are always extremely polite & professional and today, when I called a couple of times to discuss some minor and one not so minor issue customer, rep was extremely helpful and contrary to what is often the case with support these days, she actually took the time to listen and understand the issues & then helped to resolve every one of them in a timely manner. Like any system that has the level of functionality that Construction Suite has there are always going to be occasional "niggles". UDA Construction Suite works extremely well 99% of the time This would streamline the tracking of all theses items. This is a big part of a job, the specification could be then sent from the job folder in a email attached to a PPF set of plans and be easily sent out, then some how integrate the returned specification and estimate to the job folder and line item. I also wish there was a Specification integration button in the estimate, they have great sub contractor specification templates I wish you could modify these and save them to fit your company, so then you could click a button in the estimate and pull the specification up and edit and save it in the job and maybe even attach it to the line item in the estimate in the notes category. Also I wish you could chose to pull in a few columns such as allowances, or options and maybe a few other columns you can see in the estimate view next to the line in the proposal item like you see it in the estimate as it sits now you can only have them grouped in the allowance or option category at the top. The proposal writer is probably my least favorite option, I like the concept and how the proposal writer is set up however there is a big learning curve on how you enter it in the estimate portion especially if you pulling it from a assembly or the item data base as far as wording an item as to how it pulls it into the proposal I find I do a lot of editing.
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